Product design leader and experience strategist with a record of success in hiring, leading, and scaling interdisciplinary design teams within large, global, matrixed organizations. 15+ years delivering digital products for companies of varying sizes, ranging from startups to Fortune 100 enterprises.

A driver of product innovation, Carm has mobilized product design teams to deliver impact and translate business goals into elegant user experiences. She has subject matter expertise in design for SaaS products and all facets of digital commerce (B2B, B2C, DTC).

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EXPERIENCE

  • Sr. Manager, UX Strategy + Design. United Airlines, 2023 – Present

  • Manager, Product Design. Shopify, 2022 – 2023

  • Manager, Product Design. CDW, 2021 – 2022

  • Lead Product Designer. CDW, 2017 – 2021

  • Senior Product Designer. CDW, 2015 – 2017

  • Lead Instructor. General Assembly, 2016 – 2022

  • UX Designer. Zebra, 2014 – 2015

  • Senior Designer. United Airlines, 2008 – 2013

  • Web + Graphic Designer. Burrell Colour, 2006 – 2007