Product design leader and experience strategist with a record of success in hiring, leading, and scaling interdisciplinary design teams within large, global, matrixed organizations. 15+ years delivering digital products for companies of varying sizes, ranging from startups to Fortune 100 enterprises.
A driver of product innovation, Carm has mobilized product design teams to deliver impact and translate business goals into elegant user experiences. She has subject matter expertise in design for SaaS products and all facets of digital commerce (B2B, B2C, DTC).
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EXPERIENCE
Sr. Manager, UX Strategy + Design. United Airlines, 2023 – Present
Manager, Product Design. Shopify, 2022 – 2023
Manager, Product Design. CDW, 2021 – 2022
Lead Product Designer. CDW, 2017 – 2021
Senior Product Designer. CDW, 2015 – 2017
Lead Instructor. General Assembly, 2016 – 2022
UX Designer. Zebra, 2014 – 2015
Senior Designer. United Airlines, 2008 – 2013
Web + Graphic Designer. Burrell Colour, 2006 – 2007